Refund Policy – RoyalxDigital

At RoyalxDigital, we strive to provide high-quality digital products and excellent customer satisfaction. Please read our Refund Policy carefully before making any purchase.

By purchasing from RoyalxDigital, you agree to the terms mentioned below.

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1. Digital Product Nature

All products sold on RoyalxDigital are digital products delivered electronically. Because digital items cannot be physically returned, refunds are limited and only applicable under specific conditions.

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2. Eligibility for Refund

A refund may be considered only if:

• You did not receive the purchased product after successful payment
• The product file is corrupted or inaccessible and our support team is unable to fix the issue
• You were charged multiple times for the same order
• The delivered product is completely different from the product description

To request a refund, customers must contact us within 48 hours of purchase with proper proof of payment and issue details.

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3. Non-Refundable Situations

Refunds will NOT be provided in the following cases:

• Change of mind after purchase
• Lack of knowledge on how to use the product
• Failure to read the product description before purchasing
• Accidental purchases made by the customer
• Claims made after the allowed refund request period
• Issues caused by customer device, internet, or software compatibility
• Sharing, downloading, or using the product before requesting a refund

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4. Product Access & Delivery

Most digital products are delivered instantly or within the mentioned delivery time after successful payment. Customers are responsible for entering the correct email address and contact details during checkout.

If you face any delivery issue, please contact our support team immediately.

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5. Refund Process

If your refund request is approved:

• Refunds will be processed to the original payment method
• Processing time may take 5–10 business days depending on the payment provider or bank

RoyalxDigital reserves the right to approve or reject refund requests after reviewing the issue.

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6. Chargebacks & Fraudulent Claims

Unauthorized chargebacks or fraudulent refund claims may result in:

• Permanent restriction from our services
• Legal action if necessary

We encourage customers to contact our support team first before initiating any payment dispute.

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7. Contact Information

For refund-related queries, please contact us:

Company Name: RoyalxDigital
Trade Name: RoyalxDigital
Email: aman982931@gmail.com
Phone: +91 9782909808

Thank you for choosing RoyalxDigital.